Purchasing Policy
PRODUCT PRICING
Information about EFI Connection products on the Sites attempts to be as accurate as possible. However, EFI Connection does not warrant that product descriptions or other content of the Sites is accurate, complete, reliable, current, or error-free. Despite EFI Connection's efforts, it is possible due to computer or other error or cause that a product offered on any of the Sites may be mispriced or contain an inaccuracy in its description. In the event EFI Connection determines that a product is mispriced or contains an inaccurate description, EFI Connection reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify EFI Connection immediately if you become aware of any pricing or descriptive errors or inconsistencies with any products. When you place an order through any of the Sites, you agree to comply with any corrective action taken by EFI Connection.
INVOICES
EFI Connection invoices on the Sites attempt to be as accurate as possible. However, EFI Connection does not warrant that invoices or other content of the Sites is accurate, complete, reliable, current, or error-free. Despite EFI Connection’s efforts, it is possible due to computer or other error or cause that an invoice provided on one of the Sites may be incorrect or contain an inaccuracy. In the event EFI Connection determines that an invoice is incorrect or contains an inaccuracy, EFI Connection reserves the right to take any action it deems reasonable and necessary, in its sole discretion, to rectify the error. You agree to notify EFI Connection immediately if you become aware of any errors or inconsistencies with any invoices provided to you through any of the Sites and to comply with any corrective action taken by EFI Connection.
SHIPPING
You are responsible for all shipping costs. All freight shipping is conducted Ex Works our facility. All ordered goods are shipped via best method (UPS, USPS, etc.) and freight will be charged at the time of shipment, based on location, size and weight. Orders may be shipped split so as to provide you with items as soon as possible. Shipping will be calculated and added to your total invoice for each shipment unless otherwise requested. Should any damage or loss occur, it is the receivers’ responsibility to alert shipper and process claims with the shipper. EFI Connection takes no responsibility for goods ordered once they have left EFI Connection’s facility.
RETURNS
Returns will not be accepted later than 60 days from the date of shipment. Returns are not accepted for custom work or for items that have been used, installed, or modified in any way. EFI Connection may, at its discretion, apply a 15% Restocking/Processing Fee on certain items. Returns must include the invoice or RMA number. Please contact EFI Connection to obtain an RMA number and return shipping address. Returns submitted without RMA number will be returned to the shipper at shipper’s expense. RMA numbers once provided must be referenced on the outside of any return shipment.
PRODUCT DEFECTS
EFI Connection will accept returns on products manufactured by EFI Connection if a defect in manufacture is uncovered within one (1) year of the date of purchase. EFI Connection shall, at its discretion, offer a replacement or refurbishment of such returned product. This return policy shall not apply to custom work or for items that have been modified in any way. Returns must include the invoice or RMA number. Please contact EFI Connection to obtain an RMA number and return shipping address. Returns submitted without RMA number will be returned to the shipper at shipper’s expense. RMA numbers once provided must be referenced on the outside of any return shipment.
YOUR RESPONSIBILITY AND RISK
Particular products and descriptions may not be appropriate for all uses. For certain products, the description of the applicable uses is designed to be incorporated into systems that are in stock or original condition. If the system has been modified from stock or original condition, the products may not work as intended. If you have any questions, contact EFI Connection for assistance. It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, services, merchandise, and other information and products provided on or through the Sites or by EFI Connection. EFI Connection can only provide advice and solutions based on the information you provide and cannot guarantee that the advice and solutions proposed would work for your particular situation. EFI Connection also cannot guarantee that usage of these products is either legal in your area or within the guidelines, terms of use, conditions, or rules set by your partners, associates, or affiliates.
Misuse of our products is using them in any way not specifically stated by EFI Connection. You are responsible for understanding and abiding by the guidelines set by the companies, partners, associates, and affiliates you have agreements with. For certain products, your use in a way that is not compliant with the agreements you have established, EFI Connection has the right, at its discretion, to terminate its service, guarantees, and agreements with you.
DISCLAIMERS
EFI CONNECTION DOES NOT REPRESENT OR WARRANT THAT PRICING OR INVOICES ON ANY OF THE SITES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, SUBJECT TO CORRECTION. EFI CONNECTION IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, YOUR ACCOUNT INVOICES, TEXT, OR PHOTOGRAPHY.
YOU ACKNOWLEDGE BY ACCESSING ANY OF THE SITES THAT THE PRICING MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT EFI CONNECTION FOR CORRECT PRICING. YOU FURTHER ACKNOWLEDGE BY ACCESSING ANY OF THE WEB SITES THAT YOUR ACCOUNT INVOICES MAY NOT BE ACCURATE AND THAT YOU NEED TO CONTACT EFI CONNECTION FOR CORRECT ACCOUNT INFORMATION.
LIMITATION OF LIABILITY
Recover for any damages that may be incurred as a result of the use or misuse of any Product purchased from EFI Connection is limited to the cost of the Product. Consequential, punitive, and incidental damages are excluded in their entirety.
WARRANTY AND INDEMNIFICATION
EFI Connection extends no warranties of any kind with respect to products sold on the site. NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE SHALL APPLY.
It is your responsibility to qualify that the purchased products including custom products are suitable for the use you anticipate. Therefore, in no event shall EFI Connection or its officers, directors, employees, or agents be liable to you or any third party for any incidental, indirect or consequential damages, property damage, or personal injuries, including death, of any kind arising from the use of products that you purchase from EFI Connection. You and your assignees shall defend, indemnify, and hold EFI Connection and its officers, directors, employees, or agents harmless with respect to all claims, liability, and expenses, including reasonable attorney's fees, arising from such damages and personal injury. Any liability of EFI Connection regarding the use of product or custom products that is the sole cause of the liability shall be limited to a refund of no more than the cost of the product.
